Have any questions ? We encourage you to first refer to our FAQ section to see if your question is addressed there. If not, you can either contact us via our contact form or speak to us instantly via live chat support. Our dedicated support Team are here to assist you with all queries.


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For instant customer support click enter chat to be sent directly to a support agent.

For all billing questions please contact the numbers below:

Open 24 Hours

Phone Toll Free: +1 800 893 8871
Phone Woldwide: +1 310 664 5810
Email: billing@epoch.com

If you have made it to this page, then you should have no reason to charge back a transaction. We are here to assist you, whether you have decided you are unhappy with the product or have concerns over charges on your card.

If you feel that you no longer wish to remain a member, have concerns about charges, or any other inquiry, please don't hesitate to contact us via our 'contact us' form in the button above, for anything billing related you can speak directly in live chat with our billing team by just clicking the 'BILLING SUPPORT' button above. Charging back a transaction takes time, and our service is available to you at no charge, no hassle, 24 hours a day, seven days a week.

If you do choose to charge back any transaction, please understand that it is our policy to prohibit those who do from ever joining any site we own or operate in the future.